The Fort House Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; Doctorlink is our new online service where you can access:
- Symptom Assessment
- Signposting to other appropriate healthcare services e.g. A&E, dentist, pharmacy
- Appointments with your own GP Practice
Registration is simple and you can register here https://app.doctorlink.com/forthouse/register
Click here for more information.
Patient Access Proxy
This development is currently being discussed by practices with the CCG and other Information Governance bodies.
We currently do not have complete information as to how this process should work, and as such, we are currently not able to grant this proxy access.
As soon as this situation changes, we will advertise this on our website.
Move Update - Planning refused
The two planning applications that would have enabled Fort House Surgery move to the vacant Burwood Ward were refused by local councillors at the North Area Planning Committee on Monday 4th Feb.
The reason given for the Burwood Ward application was as follows:
“The proposed development would fail to provide sufficient car parking for the numbers of users of the application site and the wider Walton Community Hospital and Walton Health Centre which would result in an increase in parking stress in the local area and have a detrimental impact on the users of that site and the amenities of the neighbouring properties and locality. This would be contrary to policies DM2, DM7 and DM9 of the Elmbridge Development Management Plan 2015.”
This outcome is very disappointing as the application at Burwood Ward had been recommended for approval with conditions by the council’s Planning Officer whilst the County Highways Authority recommended the Transport Assessment and Travel Plan.
In addition the application followed the criteria set by Elmbridge Council for the number of parking spaces required per consulting room.
This decision not to grant approval means that we will remain closed to any patients asking to register. We are also not able to develop our clinical services; offer training places or bring more services from secondary healthcare in to the community, as explained during our engagement in September 2018.
The significant amount of EETF money (Government grant) that was allocated to fund this project will now almost certainly be lost to the Elmbridge Community as it cannot be used for any other purpose.
In addition the empty ward will continue to cost the CCG £180,000 per year.
The practice and the CCG will be appealing both outcomes.
The Fort House Surgery website provides a range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
Dr R Redfern, Dr T Bates, Dr S Amankwah & Dr L Carvalho (Partners)
Dr M Williams, Dr R Jones, Dr L Paolini & Dr A Barreto (Associates)
The surgery has been open since August 1988 and, although it has seen many changes, remains in the same distinctive building from which it gets its name. We are a GMS (General Medical Services) practice looking after over 12,000 patients, and are contracted to provide medical care including maternity service, minor surgical procedures, immunisations, vaccinations, contraceptive services and monitoring of a number of chronic diseases.
It is our aim to provide high quality family medicine to all our patients.
Patients are registered with an allocated Doctor, please ask at reception who you are registered with. However you are entitled to see any doctor of your choice within the practice.
Out Of Hours
Our out of hours telephone number has changed to 111.
Smoking and Mobile Phones
It is illegal to smoke in the building or in the grounds of the building. Please turn off all mobile telephones before entering the building.
Important Local Providers
Surrey Information Point: www.surreyinformationpoint.org.uk/kb5/surrey/sip/home.page
North West Surrey Clinical Commissioning Group: www.nwsurreyccg.nhs.uk/pages/home.aspx