• Welcome to The Fort House Surgery

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  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

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  • Help Us To Help You

    By following a healthy lifestyle and thus minimising health risks, you will be helping not only your doctor but also yourself.

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  • Repeat Prescriptions

    Repeat prescriptions will be issued at the doctor’s discretion and are normally for patients on long-term treatment.

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Using Online Services
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Call 111 - When it is less urgent than 999

Welcome To The Practice


The Fort House Surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; Doctorlink is our new online service where you can access:

  • Symptom Assessment
  • Advice
  • Signposting to other appropriate healthcare services e.g. A&E, dentist, pharmacy
  • Appointments with your own GP Practice

Registration is simple and you can register here https://app.doctorlink.com/forthouse/register

Click here for more information.

Patient Access Proxy

This development is currently being discussed by practices with the CCG and other Information Governance bodies.

We currently do not have complete information as to how this process should work, and as such, we are currently not able to grant this proxy access.

As soon as this situation changes, we will advertise this on our website.


Move Update - Planning refused


The two planning applications that would have enabled Fort House Surgery move to the vacant Burwood Ward were refused by local councillors at the North Area Planning Committee on Monday 4th Feb.  

The reason given for the Burwood Ward application was as follows:  

“The proposed development would fail to provide sufficient car parking for the numbers of users of the application site and the wider Walton Community Hospital and Walton Health Centre which would result in an increase in parking stress in the local area and have a detrimental impact on the users of that site and the amenities of the neighbouring properties and locality. This would be contrary to policies DM2, DM7 and DM9 of the Elmbridge Development Management Plan 2015.” 

This outcome is very disappointing as the application at Burwood Ward had been recommended for approval with conditions by the council’s Planning Officer whilst the County Highways Authority recommended the Transport Assessment and Travel Plan.  

In addition the application followed the criteria set by Elmbridge Council for the number of parking spaces required per consulting room.  

This decision not to grant approval means that we will remain closed to any patients asking to register. We are also not able to develop our clinical services; offer training places or bring more services from secondary healthcare in to the community, as explained during our engagement in September 2018.  

The significant amount of EETF money (Government grant) that was allocated to fund this project will now almost certainly be lost to the Elmbridge Community as it cannot be used for any other purpose. 

In addition the empty ward will continue to cost the CCG £180,000 per year.   

The practice and the CCG will be appealing both outcomes. 

The Fort House Surgery website provides a range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.


Dr R Redfern, Dr T Bates, Dr S Amankwah & Dr L Carvalho (Partners)

Dr M Williams, Dr R Jones,  Dr L Paolini & Dr A Barreto (Associates)

The surgery has been open since August 1988 and, although it has seen many changes, remains in the same distinctive building from which it gets its name. We are a GMS (General Medical Services) practice looking after over 12,000 patients, and are contracted to provide medical care including maternity service, minor surgical procedures, immunisations, vaccinations, contraceptive services and monitoring of a number of chronic diseases.

It is our aim to provide high quality family medicine to all our patients.

Patients are registered with an allocated Doctor, please ask at reception who you are registered with. However you are entitled to see any doctor of your choice within the practice.

Out Of Hours

Our out of hours telephone number has changed to 111.

Smoking and Mobile Phones

It is illegal to smoke in the building or in the grounds of the building. Please turn off all mobile telephones before entering the building.

Important Local Providers

Surrey Information Point: www.surreyinformationpoint.org.uk/kb5/surrey/sip/home.page

North West Surrey Clinical Commissioning Group: www.nwsurreyccg.nhs.uk/pages/home.aspx

Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

Contact Details

The Fort House Surgery

Practice News
Health Conditions A to Z

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away! Surrey Psychology 2
Your Neighbourhood Professionals. Just a Click Away! Surrey Psychology 2