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Confidentiality

We keep records about your health and any treatment and care you receive from the National Health Service. These help to ensure that you receive the best possible care from us. They may be written down (manual records) or held on a computer. The records may include basic details about you, contacts we have had, notes and reports about your health, treatment or care needed, details about the treatment and care you receive, results of investigations, relevant information from other health professionals, relatives or those who care for you. Your records are used to guide and administer the care you receive.

Health records are also used by the NHS to look after the health of the general public, audit, NHS accounts and services, investigate complaints or legal claims, plan for future services, measure performance, review care standards, teach and train healthcare professionals and for research and development. Until the Social Care Act 2012, when used for such purposes, stringent measures were taken to ensure that individual patients cannot be identified or, if personally identifiable information was used, it was only done with your consent unless the law required information to be passed on to improve public health. Following the changes brought about by the Social Care Act 2012, personally identifiable data will be used by Care-data in order to link primary care data (that which we hold) to secondary care data (hospital data) to provide information to enable the NHS to have a full picture to better plan care and services in the future.

PATIENTS HAVE A CHOICE TO OPT-OUT OF THIS DATA EXTRACTION IF THEY WISH. TO DO SO PLEASE PUT YOUR REQUEST IN WRITING TO THE PRACTICE MANAGER.

For further information, see www.nhs.uk/caredata or ask reception for a copy of the leaflet "How information about you helps us to provide better care"

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Your Neighbourhood Professionals Surrey Mobile Massage Felton Fleet School Yoga Therapy by Julie Larner Counselling and Mediation in Weybridge Impact Care Home Care Agency Central Pharmacy Surrey Psychology 2 Barron Clinic Arbrook PT Mayfield House
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